Privacy & Disclaimer Policy 2011.

Copyright

Excess Luggage Ltd.  - no reproduction in whole or in part without written permission of company: Excess Luggage Ltd. (Avimouk.co.uk, Eosexpress.co.uk, Excessluggage.Co.uk, Baggagefirst.co.uk, kiloairways.com) Individuals may copy any part of this site for their own private and personal use only, providing it is not used commercially, for profit, or for gain, in any way whatsoever.

Limitations on our Liability

Please note that the information presented on this web site may be incomplete or out of date or incorrect for other reasons. It is therefore essential that you verify all information contained here before taking any action in reliance upon it. You should check with the company representative. It is Ace consortium Ltd. condition that, in exchange for allowing you free access to the material on this web site without charge to you, you accept that we will not be liable for any action you take in reliance on the information on this web site.
In particular, we advise you to verify, independently, all Governmental, Quarantine regulations, Duty & taxes and Customs information,. These rules can and do change frequently, and without prior notice, or recourse.
All business transactions undertaken by the company are subject to the Standard Conditions of carriage and governed by English Law.

Privacy

Company: Excess Luggage Ltd. takes the privacy of its users very seriously. We are committed to safeguarding the privacy of our users / customer / clients / persons while providing a personalised and valuable service. This Privacy Policy explains the data processing practices used by the company Ace Consortium Ltd. (Avimouk.co.uk, Eosexpress.co.uk, Excessluggage.Co.uk, Baggagefirst.co.uk, kiloairways.com) or on any web sites owned or operated by the Company.

Information Collected

The company collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.
The company also collect information automatically about your visit to our web site. The information obtained in this way, which includes data and browsing patterns of the user/ individual, is only used in aggregate form (so that no individual person / customer / clients / user is identified).

Use and Disclosure of Personal Information

We process personal information collected via the companies web sites for the purposes of:

• providing a personalised service
• market research surveys
• providing you with information about the products and services the company offers

Should you wish to receive information about the companies products or services, or information from other selected organisations, please tick the appropriate box on the registration form. The company may also disclose your information to business partners and third party suppliers whom the company sees fit to engage to provide services which involve processing data on the companies behalf or in accordance with a properly executed court order.
We also use information in aggregate form (so that no individual user is identified):

• to collate marketing profiles
• to aid strategic development
• to audit usage of the company sites

Cookies

When you view one of our websites, we may store some information on your computer in the form of a "cookie" to automatically recognise you the next time you visit. Cookies can help us to save your user ID, but not your password, so that you do not have to re-enter it each time. If you choose not to be recognised, please refer to your internet browser to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored.

Responsibilities

Users / customer / clients / persons / individual who supplies information and about whom company stores and uses that information. We have to collect the information fairly and to let you know how we will use it. We must also let you know if we will pass any information to anyone else. Company does pass some information to certain third parties on occasion but only as part of our aim to provide customers with what we believe is a better service. We will seek to offer you the opportunity, wherever appropriate, to choose not to receive such information if you do not want it. The company does offer on-line transactions via banking corporations and the information relayed is safe and secure.

Security

The company takes precautions to ensure the security of your information and strives to keep it accurate. We endeavour to carefully protect your information from loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure.

User names and passwords

You are responsible for all use of the services made using your user name and password, whether or not the use is made by you, or someone else using your user name and password. You are responsible for protecting and securing your user name and password from unauthorised use. If at any time you believe your username and password is being used by unauthorised persons please let us know so we may change your password.

Third party sites

Our site may occasionally have links to other sites on the internet. These other sites may not be under our control and you acknowledge that the company is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by the company, or any association with any of our distributors or partner companies.

Privacy policy changes

If we decide to change our privacy policy those changes will appear on this site so that you can always see our latest policy statements.

Your rights

Any individual is within his or her rights to request details of the information we hold on them, have any inaccuracies corrected or ask that the information not be stored or used. However, in the latter instance, this might seriously inhibit our ability to provide, develop and offer services (whether, information, representation or other member services) of a significantly beneficial nature to, and high quality otherwise expected of us by, our customers. Any enquiries about this matter should be addressed to The Company Secretary, Excess Luggage limited. The Gatehouse, 453 Cranbrook Road, Ilford, Essex, IG2 6EW, United Kingdom. Those under the age of 18 are not allowed to provide Company with personal information without the consent of their parent(s) or legal guardian.