MetEx House, 496a Great West Road, Hounslow, Middlesex, TW5 0TE  ·  Shipping since 1998
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Customs

Can I send medicines?

Restricted — check carefully first.

Medicines are a restricted category, and the rules differ a lot by country. Some destinations allow a personal supply of prescription medication with the prescription and documentation; others prohibit or tightly control particular drugs, including some that are freely available in the UK.

Because getting this wrong can have serious consequences, our honest guidance is: don’t include medicines in a general personal-effects shipment without checking. For essential prescription medication, it’s usually better to carry a personal supply with you (with your prescription) and confirm the destination’s rules with their authorities. Talk to us before packing any medication and we’ll advise on your route.

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More on this
Can I ship my prescription medication? +
Sometimes, with documentation — but it’s destination-specific and often better carried personally. Check with us and the destination first.
What about over-the-counter items? +
Even common OTC medicines are controlled in some countries — don’t assume; ask.
Related

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