Most people have no idea what happens to their belongings between leaving their front door and arriving overseas. We do — we have been doing it since 1998, two miles from the runway. This is air cargo explained honestly, in plain English.
When you hand over a box of your belongings to be flown across the world, it is natural to wonder: where does it actually go? Is it safe? Who handles it? Why does it take the time it does? Most shipping companies never explain any of this — they just quote a price and take your booking.
We think that is a missed opportunity to build trust. After more than two decades sending unaccompanied luggage and personal effects through Heathrow, we can tell you exactly what happens at each stage, because we are there for it. This Academy is our attempt to demystify air cargo for the people who use it.
These guides walk through the real journey of an air-cargo shipment — from the moment we collect it from your UK address, through security screening and the cargo shed, onto the aircraft, and out the other side. We explain the documents, the rules, the timings, and why air freight is a genuinely different thing from stuffing an extra suitcase into checked baggage.
Nothing here is marketing spin. Where a rule exists for aviation-security reasons, we explain the actual rule. Where something takes time, we explain why. The goal is that by the end, you understand your own shipment better than most people ever will.
Not at all. We handle every step for you — the screening, the paperwork, the cargo handling. This Academy is here for the curious and the cautious: people who like to understand what is happening to their belongings. You can ship with complete confidence without reading a word of it.
The principles apply to air cargo worldwide, but we write from our own experience at Heathrow, where we are based two miles from the airport. The security rules, documents and handling stages are broadly the same at any major international airport.
Our own UK shipping specialists, based on how the job is actually done. We have been handling unaccompanied baggage and personal effects through Heathrow since 1998.
See our destination guides for the route you need:
We have been sending personal effects and excess luggage from the UK since 1998, from our base two miles from Heathrow. Tell us what you are sending and we will give you a clear quote.
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