Excess Luggage Co. provides dedicated luggage and personal effects shipping services to HR teams, relocation managers and PA/EA teams across the UK. Quote per consignment. Named account contact. Monthly invoicing for approved accounts. 28 years handling international staff moves from MetEx House, Hounslow — next to Heathrow.
Any organisation that moves people internationally also moves their belongings. We work with HR, operations, PA and EA teams who need a reliable, documented, confirmed-price luggage shipping service for their people.
International staff postings and relocations. We handle the luggage side of the move — air freight or sea freight — while your people fly on their flights. Quote, documented collection, delivery confirmation.
Executive travel with excess luggage, conference equipment or personal effects. We collect, wrap and ship. Your executive flies unencumbered. We handle the rest.
Film, TV and advertising productions shipping personal effects and non-commercial equipment abroad. Air freight 4–10 days. Documentation suitable for corporate finance approval.
International student arrivals, outgoing exchange students and academic staff relocations. Bulk booking available. Student luggage shipping to and from 185 countries.
Embassy staff rotations and NGO field postings. We understand the documentation requirements for diplomatic and official travel. Personal effects shipped discreetly and correctly.
Partners and senior staff on extended international assignments. We handle personal effects for multi-month postings — air freight for time-sensitive items, sea freight for volume.
No asterisks. No guesswork. Every consignment is priced and confirmed before we collect anything. Your HR team or PA has one point of contact for all bookings.
When a staff relocation goes wrong — bags held at customs, items damaged in transit, shipments with no tracking — it is the HR team that fields the complaint. Here is why corporate accounts choose us over cheaper alternatives.
| What matters to HR teams | Excess Luggage Co. | Price-led competitors |
|---|---|---|
| Quote before collection | ✓ Written confirmation. | ✗ Many use asterisked "from" prices. Final price at collection. |
| Physical handling by our own team | ✓ We collect ourselves. We check packing. We wrap and secure. | ✗ Most book via third-party carriers. No direct handling. |
| Named account contact | ✓ One contact for all your corporate bookings. | ✗ Call centre or web form only on most platforms. |
| Monthly invoicing | ✓ Available for approved corporate accounts. | ✗ Most require payment per booking at time of booking. |
| Documentation for HR/finance records | ✓ Booking ref, AWB, collection receipt, delivery confirmation. | ✗ Limited documentation on most budget services. |
| 28 years at Heathrow | ✓ MetEx House, Hounslow since 1998.. | ✗ Many competitors are brokers with no physical base. |
| Customs compliance knowledge | ✓ 28 years of destination customs knowledge per route. | ✗ Generic information. Shipper bears all customs risk. |
| Maximum item weight | ✓ 30kg per item. Clear and confirmed at booking. | ✗ Varies. Some have lower limits not disclosed upfront. |
Airport-to-airport air freight to 185 countries. Staff member collects from arrival airport cargo after customs clearance. Most popular service for international postings.
LCL (groupage) sea freight to 185 countries for larger or heavier consignments. Ideal for long-term postings where transit time is not critical.
Available by air to Australia, USA, UAE and Canada. Available by sea to 10 destinations. Customs clearance handled. Staff member receives at their door abroad.
We manage concurrent relocations across multiple destinations simultaneously. Each consignment booked, priced and tracked individually. Single monthly invoice.
“We do not compete on cheapest. We compete on confirmed. Every corporate client we work with has been burned at least once by a price that changed at collection, bags that weren’t handled properly, or a shipment that arrived without the right documentation. We confirm the price before we collect anything. We handle the bags ourselves. We provide the paperwork your finance team needs. That is what corporate accounts require.”
Tell us your typical shipment volumes, destinations and how your team currently manages staff relocation baggage. We will propose an account structure that fits.