“The Norwegian Air question comes up every week. Someone has been told their bags are overweight or they have an extra bag and the airline wants from £60. At check-in. Non-negotiable.
We have been doing this since 1998 — over 200,000 bags shipped from MetEx House, Hounslow, two miles from Heathrow. The maths for most customers is straightforward: call us, get the written quote for your route, compare it to what the airline is asking. For two or more bags, we are usually cheaper. For one bag, it depends on the route and weight.”