MetEx House, 496a Great West Road, Hounslow, Middlesex, TW5 0TE  ·  Shipping since 1998
0800 096 38 39
🗻 & ✈ Shipping to the UAE & Dubai • UK’s UAE specialists • Since 1998

Shipping to the UAE & Dubai from the UK
Luggage, personal effects & household goods — by air or sea

Everything you need to ship to the UAE in one place. We collect from your door anywhere in the UK, prepare your customs paperwork around your residence visa, and deliver to Dubai, Abu Dhabi, Sharjah and beyond. Air freight in 3–7 working days, or economical sea freight in roughly 2–5 weeks, subject to space and flight availability with the carriers. These sea transit times are approximate — the actual time depends on when your LCL container finishes loading and consolidating, the vessel’s sailing date and route, any transhipment hub before the final destination, and customs clearance, so please allow a week or two either side. Shipping to the UAE since 1998.

Get a quote 📞 0800 096 38 39

After shipping personal effects to the UAE since 1998, we’ve learned that a clean Dubai or Abu Dhabi clearance comes down to two things: your residence visa and how your goods are packed and listed. Used belongings clear duty-free with the right visa — but a single new, sealed item or a vague packing list can trigger tax, and the UAE’s prohibited-item rules are strict. This guide brings together everything that actually matters for a UK–UAE move.

Every way we ship to the UAE

Not sure which service you need? Start here — each links to full details, transit times and what’s included.

How shipping to the UAE works, step by step

1
Quote & book

Tell us what you’re sending and where. We’ll give you a clear quote up front.

2
Door collection

We collect from your address anywhere in the UK. No need to get anything to a depot or the airport.

3
Pack & document

Goods are export-packed and we prepare a detailed packing list and the paperwork for your residence-visa exemption.

4
Ship by air or sea

Air freight from Heathrow to DXB/AUH, or consolidated sea freight to Jebel Ali or Khalifa Port.

5
UAE customs clearance

Cleared against your residence visa/Emirates ID and packing list. All shipments are inspected; used goods clear duty-free.

6
Delivery or collection

Your goods are delivered to your UAE address, or ready to collect from the arrival depot.

The residence-visa duty exemption

The UAE charges 5% customs duty plus 5% VAT on most imports — but your used personal and household effects usually clear duty-free as part of a relocation, if you meet the conditions.

Used personal effects are exempt when you hold a valid UAE residence visa (or Emirates ID), the goods are genuinely used — not new — and not in commercial quantities. Furniture, clothing, books, kitchenware and used electronics all qualify.
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You can ship before your visa is ready — we collect and export from the UK either way — but you (or an authorised agent) need the residence visa to clear the goods at UAE customs. We time and document the shipment around your visa.
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Don’t ship new, sealed items. Inspectors specifically look for factory-sealed boxes — a brand-new TV in its carton is taxed at the full rate on its value. Unbox and pack new items in with your general household goods.
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A detailed packing list is essential. If customs can’t match your goods to the list, the default duty rate applies. Customs may also hold a small refundable deposit against the declared value, released after clearance.

Read the full UAE moving & customs guide ›

What the UAE prohibits — check before you ship

The UAE has strict rules on what can enter the country. These are cultural and security controls rather than biosecurity — but the penalties are serious, so it’s worth checking carefully.

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Strictly prohibited: illegal drugs (including some CBD and certain prescription medicines without approval), pornographic or offensive material, gambling equipment, ivory and CITES-listed items, counterfeit goods, and materials offensive to Islam or sensitive political content.
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Restricted / need a permit: alcohol requires a licence and shouldn’t be shipped in a household move; firearms and weapons need pre-approval; drones and some surveillance/recording equipment need permits; pork products are limited.
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Medicines: some common UK medicines are controlled in the UAE. Check the Ministry of Health rules before packing anything from the bathroom cabinet.
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Pets need an import permit from the Ministry of Climate Change & Environment, arranged in advance — ask us and we’ll point you the right way.

What we see most often — and how to avoid it

Most UK–UAE shipments clear without drama. The ones that don’t nearly always come down to the same short list of things:

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Visa timing. The exemption hangs on your residence visa. People who ship before their visa is sorted and have no agent lined up can face storage charges while goods wait to clear. We plan around it.
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The brand-new-in-box trap. A sealed new appliance bought for the move is the classic thing that turns a duty-free clearance into a taxed one. Unbox it and pack it with everything else.
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Everyday medicines. Some over-the-counter and prescription items that are routine in the UK are controlled in the UAE. It catches people out — check before you pack.
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A thin packing list. On UAE moves the list is what unlocks the exemption. Vague contents invite the default duty rate; a clear, itemised list clears smoothly.

What a move to Dubai actually looks like

An illustrative example of a common scenario — your quote is always to your exact shipment.

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A professional relocating to Dubai on a new employment visa with the contents of a one-bed flat — furniture, boxes and used electronics — would typically go by shared-container sea freight to Jebel Ali. We’d collect from their door, export-pack, prepare the detailed packing list, and time the clearance around their residence visa. Transit is usually 2–5 weeks door-to-door, and with the visa in place and used goods properly listed, the shipment clears duty-free. Anything needed sooner — a laptop, documents, a few essentials — goes ahead by air.

Door-to-door across the Emirates

We ship to all seven emirates. Here are our most popular destinations — each with local delivery detail, arrival ports and transit times:

Which is right for your move?

Air freight suits a few boxes, urgent items or anything you need within a week — 3–7 working days, priced on weight and size. Sea freight suits volume — a room, a family’s contents or a whole home — at a fraction of the per-kilo cost, over roughly 2–5 weeks door-to-door. Many customers split the two: air for the essentials, sea for the rest.

Moving-to-Dubai shipping guide ›

Shipping to the UAE — your questions answered

Should I ship my belongings or pay the airline for extra bags? +
For anything beyond one or two extra bags, shipping is usually cheaper than airline excess-baggage fees — and you’re not lugging the weight through the airport. We collect from your door, ship door-to-door and prepare the customs paperwork.
How long does it take? +
Air freight is typically 3–7 working days to Dubai or Abu Dhabi, plus clearance. Sea freight is typically 2–5 weeks door-to-door to Jebel Ali or Khalifa Port, plus customs clearance.
Will I pay duty? +
The UAE charges 5% duty and 5% VAT on most imports, but used personal and household effects usually clear duty-free with a valid residence visa, provided they’re used (not new/sealed) and not commercial. New items in original packaging are taxed.
Do I need my residence visa first? +
You can ship from the UK before it’s issued, but you (or an authorised agent) generally need a valid UAE residence visa or Emirates ID to clear the goods duty-free. We time the shipment around it.
What can't I ship? +
Illegal drugs and certain medicines, pornographic or offensive material, gambling and counterfeit goods, ivory, and sensitive political/religious content are prohibited. Alcohol needs a licence; firearms, drones and some equipment need permits. When in doubt, ask us.
Can I send electrical items? +
Yes — used electricals and appliances are fine. The UAE uses 230V and mainly UK-style three-pin plugs, so most UK items work as-is.
Is my shipment insured? +
We offer marine transit cover — we’ll explain the options and cost when we quote. We always recommend cover for a long-haul move.
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Lak Kharod, Director
Excess Luggage Co. • overseeing UK–UAE shipping since 1998 • MetEx House, Hounslow, next to Heathrow

Excess Luggage Co. has shipped personal effects, luggage and household goods from the UK to the UAE for over 28 years — through our own Heathrow-side warehouse and collection fleet. We know this route, Jebel Ali and Khalifa Port, and exactly what UAE customs looks for. For a quote or advice on what to pack, call us on 0800 096 38 39.

Ready to ship to the UAE?

Tell us what you’re sending and where it’s going. We’ll come back with a quote and a realistic transit-time estimate — before you commit to anything.