📅Collection hours: Within M25: Mon–Fri 09:30–16:00 • Outside M25: Mon–Fri 10:00–17:00. Weekend collections applicable within Greater London only, subject to availability and surcharge. No weekend collections outside Greater London.
🚚Collection fee: All luggage, baggage and boxes collected for shipping or storage are subject to a collection fee of £27.50 + VAT per 25 kg item (UK mainland), or £75.00 + VAT per item (Scottish Highlands and Northern Ireland). Additional weight is charged at £1.50 + VAT per kilo thereafter, plus any surcharge for overweight items.
⚖Heavy-weight handling charge: Any single item of luggage, baggage, bags or boxes of 30 kilos physical weight, or exceeding 200 centimetres in combined dimensions (L + W + H), is liable to a heavy-weight handling charge of £30.00 per item.
🛒Barrels & oversized items: Barrel shipments — commonly used for Caribbean and West African routes — are subject to a handling surcharge. Please advise at enquiry stage if shipping barrels so we can confirm the correct charge before booking.